What Do You Do When Your Client Doesn’t Get Back To You — On Time?
“We’re still anticipating your feedback sir.😰 ”
I would like to tell you that your client is definitely going to come back with a positive response, but the truth of the matter is; they’re probably looking at other solutions or options.
What do you do when that client of yours keeps you hanging on a fish hook for too long? You bombard them with follow up calls and emails; “We’re still anticipating your feedback sir.”
No. No, you do not.
Whenever a client (especially the potential ones) say they’ll get back to you, it means two things. One; They need some time to think about it and tell you how amazing it will be to work or do business with you. Two; You’re not exactly their preferred option. Either way, you cannot afford to bank on them. This is the part you double pad your shoulders and move on to the next item on your list.
Whenever a client (especially the potential ones) say they’ll get back to you, it means two things.
That’s right! Thank you, next!
Yes you shoot shots. You go for the bigger opportunities and you think you can handle it. Heck you even dream about that gig, but what happens next? I honestly believe you can have a dozen more shots up your big guns if only you’re willing to look in different directions.
Before you get all worked up about that prospect, here’s what you can do:
Follow up
Once, twice and maybe a third time. If it’s not a yes, then it’s a NO. But don’t back down.
Review your deliverables
Something tells you that maybe you’re not offering enough, and you see your competitor doing a little better than you? Then it’s time for a critical review.
Check in with existing clients
Maybe you need to focus on building trust and loyalty with your existing clients, chances are — they’re the ones who will preach the good news of what you do or offer to other people. A little word of mouth marketing right there.
Level up your goals and objectives
Now that you have a product, you offer one type of service, now what? Get involved in the market trends. See what you can do differently about your brand and of course, redefine your market values. This should in fact, give you enough time to plan some more about your business.
Redefine your market values…
Many more fishes to catch
Don’t stop at one — there are loads of people who are looking to do business or buy from you.
I hope you stop hoping to the heavens and start putting things in place — today onward.
Cheers!
